Welcome, Guest
Username: Password: Remember me

TOPIC: how to order?

how to order? 3 years 11 months ago #501

  • 65321
  • 65321's Avatar
  • Offline
  • Junior Twink
  • Posts: 21
  • Thank you received: 5
  • Karma: 0
i tried to order online, but i use a visa debit card, there is no option for that btw. so i just selected credit card and continued, but then it says "We could not find a customer account with the e-mail address you provided." so do i need to create an account on bmtmicro.com?
The topic has been locked.

how to order? 3 years 11 months ago #502

  • Liam
  • Liam's Avatar
  • Offline
  • OONYX TEAM
  • Posts: 336
  • Thank you received: 228
  • Karma: 50
Hi,
Due to us selling adult content, credit card companies require each transaction to act as a age verification.
Thus we're not allowed to accept payment methods that are available to people under the minimum age required by law (debit card) or where it cannot be checked (phone, check), through BMT Micro. You're never required to create an account at BMT Micro.

You might have more success buying our games through the OONYX Shop (paypal) though.
OONYX GAMES TEAM MEMBER

Need technical support? Don't forget the search function or make a post on our forum. Need billing support? Then create a supportticket
The topic has been locked.
The following user(s) said Thank You: 65321

how to order? 3 years 11 months ago #503

  • 65321
  • 65321's Avatar
  • Offline
  • Junior Twink
  • Posts: 21
  • Thank you received: 5
  • Karma: 0
i ordered with a credit card but the order was declined. it said the following:
"Please note that your order was declined prior to the credit card charge being
completed. If an authorization was obtained during order processing the authorization
has been released by BMT Micro and the charge will automatically be removed by
your credit card issuer.
If you attempted to pay by Paypal no funds will be taken from your account."
could someone explain that?
The topic has been locked.

how to order? 3 years 11 months ago #504

  • Liam
  • Liam's Avatar
  • Offline
  • OONYX TEAM
  • Posts: 336
  • Thank you received: 228
  • Karma: 50
That looks like a general error message.
Please create a support ticket herehere
than we can look into it for you. As we cannot discuss any private information on this public board.
OONYX GAMES TEAM MEMBER

Need technical support? Don't forget the search function or make a post on our forum. Need billing support? Then create a supportticket
Last Edit: 3 years 11 months ago by Liam.
The topic has been locked.

how to order? 3 years 11 months ago #506

  • 65321
  • 65321's Avatar
  • Offline
  • Junior Twink
  • Posts: 21
  • Thank you received: 5
  • Karma: 0
i emailed bmt and i resubmitted some info and they sent me the serial code. thanks for trying to help though.
The topic has been locked.

how to order? 3 years 11 months ago #507

  • Liam
  • Liam's Avatar
  • Offline
  • OONYX TEAM
  • Posts: 336
  • Thank you received: 228
  • Karma: 50
No problem, glad to hear your problem was solved.
OONYX GAMES TEAM MEMBER

Need technical support? Don't forget the search function or make a post on our forum. Need billing support? Then create a supportticket
The topic has been locked.